shopping and shipping

Secure online payment

You may pay securely online with major credit and debit cards or with PayPal (including an option to pay with American Express as a guest).

It's All Greek does not retain card information.  Transactions are processed by secure third party payment gateways.

The default setting for transactions is GB pounds, but you may also view and pay in Euros, US dollars, Canadian dollars and Australian dollars.

All credit/debit cardholders are subject to validation checks and authorisation by your card issuer. We have 3DSecure in place on the website.

Order acknowledgement

When you have placed your order, you will receive the standard automatic Order Confirmation.

Within 24 hours , we will email you to discuss lead time and a convenient delivery arrangement.

Delivery and Shipping

We aim to send your order to you within a few days. If, for any reason, there is a delay, we will let you know when we acknowledge your order.

We will keep in touch via email or phone until you have received the goods. We pack everything ourselves at the shop. With 15 years of experience in worldwide shipping, we have established a range of shipping options, depending on weight, bulk and fragility.

We use a variety of services from Royal Mail, Parcelforce, TNT, Hermes, UPS, Yodel, and, when required, specialist fine art delivery services.

Deliveries will require a signature upon receipt. In all cases, you will receive a tracking number, or email updates from the courier company, plus we will email you personally until we are happy that you have received your order and that all is well.

Estimated delivery times

UK
We would aim at between three and five working days for a smaller item, provided it is in stock. Your consignment is trackable, with text and email updates. Royal Mail's Recorded or Special Delivery for the next day is available on request and at extra charge. Please note that if one of us is on our own at the shop, we cannot get out to go to the post office! Large and/or fragile items will probably take longer to prepare for shipping, because we now have smaller premises. When we acknowledge your order we will discuss all this with you.

Outside the UK
Royal Mail International Tracked and Signed For: 5-10 working days
EU deliveries : 5-7 working days
International items : 5-10 working days
For multiple items on a large scale, we have used an excellent specialist fine art packing and shipping company.

PRICING AND VAT

UK and EU The website prices include VAT and UK shipping costs.

EU customers outside the UK will pay additional shipping at the checkout.

Outside the EU During the checkout process, VAT will be removed and a shipping figure added. This shipping figure will reflect the deduction of the VAT and the addition of the packaging and shipping cost.

Import Duty
​Orders placed from outside the European Union may be subject to import tax. Should such a tax be levied, please note that it is the customer's responsibility to pay.

For more details please refer to our Terms and Conditions.

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