terms and conditions

These are the Terms and Conditions which apply to your purchase of reproduction Greek art , jewellery and gifts  (‘Goods’) from the It’s All Greek website at www.itsallgreek.co.uk (the ‘Website’). The Website and Goods are provided by It’s All Greek (‘We’, ‘us’, ‘our’), the trading name of Museum Gallery (London) Ltd, registered in England and Wales. When we refer to ‘you’ and ‘your’, we mean the user of the Website and purchaser of the Goods.

These terms and conditions form a legally binding contract between us and you. Your acceptance of the terms and conditions is given when you purchase Goods from us. You should read these terms and conditions carefully before buying anything from this website.

The terms and conditions contain the following sections:
Part 1 – Information about the Website and the Goods
Part 2 – Buying Goods
Part 3 – Returning Goods
Part 4 – General terms relating to our relationship with you

We reserve the right to change the terms and conditions under which the Website and the Goods are provided. Any such change in terms and conditions will apply to all subsequent orders. You should check the terms and conditions on the Website periodically to ensure that you are aware of and comply with the current version.

If you have any questions about the terms and conditions, the Goods or the Website, please email us. 

PART 1 – INFORMATION ABOUT THE WEBSITE AND THE GOODS

This sets out some terms about information on the Website, descriptions of the Goods and how you use the Website. Separate Notices and Disclaimers apply to your use of the Website. By accepting these terms and conditions you also agree to the Notices and Disclaimers (below).
We try to make sure that all the information on the Website, including descriptions of our Goods, and listed prices, are accurate and correct at all times.

However, mistakes do happen. We will try to resolve all information errors on the Website as soon as reasonably possible and, if we reasonably think that such an error has affected your purchase of Goods, we will try to let you know.

You should bear in mind that buying Goods over the internet provides a different shopping experience from buying  at our shop. In particular, you acknowledge that:

•    Due to the fact that the Goods are individually cast, carved, painted or hand-finished, there will inevitably be minor variations in size, colour and texture. The colours which are shown for the Goods on the Website will depend on many factors, including your display settings. 
•    All goods are subject to availability – we may not be able to supply your order. Every effort is made by us daily to update the Website so that stock availability is reflected.
•    You are responsible for ensuring that your login details, password and all other details in relation to your account remain confidential at all times


PART 2 – BUYING GOODS


This Part sets out some terms which apply to your purchase of Goods from us through the Website.
You make an offer to purchase a product from us (your "Order") by completing the staged process on the Website as set out below:

Adding a product/s to your shopping basket
Checkout step 1 – Login details or, if you prefer, you can purchase as a guest
Checkout step 2 – address details
Checkout step 3 – payment details

On receipt of your Order, we will send you a formal Order Acknowledgement email to the email address which you provide in the Order process. This Order acknowledgement email will contain your Order number and details of the Goods ordered.

Within 24 hours we will email you more 'personally' from London to let you know when you may expect your goods to be delivered.

All prices and charges on the Website are in UK pounds sterling and include insured shipping to wherever you are in the world.

All prices within the UK and European Union are inclusive of VAT. VAT is not charged on orders from outside the EU.

In the case of orders shipped outside the EU, responsibility for the payment of any import charges incurred remains with you.


PART 3 – RETURNING GOODS

This Part sets out the terms which govern your right to return any Goods that you do not want to keep. You can, at any time within 28 days of receiving Goods from us, cancel your contract and return any Goods to us.

The Goods must be returned to us intact, undamaged as soon as reasonably possible.  In the case of an item of jewellery Iwith the exception of earrings - see below), it must be unworn. We will refund to the payment card – either via WorldPay or PayPal - the price you paid for the Goods returned to us, in addition to any agreed postal charge incurred by you.

In the case of earrings, we are not able to verify whether they have been worn or not and therefore for reasons of hygiene, no return or exchange is possible. 

Your rights under this Part 3 are in addition to the cancellation rights under the Consumer Protection (Distance Selling) Regulations 2000. If you wish, you may notify us by fax on 020 7405 0283 or email hello@itsallgreek.co.uk that you wish to cancel your contract before the end of the statutory cancellation period (7 days from the day after you receive the Goods). You must then return the goods to us.

Nothing under these terms and conditions affects your statutory rights.

PART 4 – GENERAL TERMS RELATING TO OUR RELATIONSHIP WITH YOU

This Part sets out some general terms that govern our relationship with you and purchases by you.
We will not be responsible for the performance of any obligations under these terms and conditions in the case of an event outside of our reasonable control (force majeure), including (but not limited to) strikes, lockouts, failures of third party systems or networks, acts of god, fire, earthquake, storm, flood or other natural disaster, civil unrest, acts of terrorism, deliberate sabotage of or malicious damage to equipment or data or for damage to or destruction of premises or equipment.All notices which we need to give to you under these terms and conditions will be sent by us to your registered e-mail address.

NOTICES & DISCLAIMERS

These notices and disclaimers govern your use of the It’s All Greek website, available at www.itsallgreek.co.uk, (the "Website") .
We do our best to ensure that the information on the Website is accurate and helpful at all times. However, we cannot ultimately warrant the accuracy of any information and cannot be held liable for any use or reliance you may make of or put on it except as specifically agreed with us in any further agreement we may make with you in writing.
Any link (be it a hypertext link or other referral device) used on the Website is provided solely for the use and convenience of the visitor. The link does not represent any endorsement or recommendation by us and does not mean that we have any association with the linked website. We are not responsible for the content of any websites that have links with the Website or for the legal consequences of your entering into any contracts with the third parties that provide these linked websites and we do not accept any liability for any loss, damage, expense, costs or liability whatsoever incurred by you as a result.
Where you deal as a consumer, nothing in the above exclusions affects your statutory rights.

All Intellectual Property Rights and goodwill in or relating to the contents of the Website belong to either us or to our suppliers.
You may not reproduce part or all of the contents of the Website in any form unless it is for personal, non commercial use.
You may not copy or otherwise incorporate into or store in any other Website, electronic retrieval system, publication or other work any of the content of the Website in any form (whether hard copy, electronic or other).
You may not frame or link to the Website or any part of it without our express permission.


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